Privacy Policy

Use of your personal information

• Sharing your information with others
• We will keep information about you and about your agreement on a Group database. Any company in our Group with which you have an agreement or which receives an application from you, may use and update this centrally held information for the purposes of such agreement and application, to help establish your identity, to recover amounts owing and to prevent fraud.
• You have a right to receive a copy of the information we hold about you if you apply to us in writing sent FAO Marketing Manager, Black Horse Car Sales, 100 Churchbridge, Oldbury, Birmingham, B69 2AS. A fee may be payable.
• Using your information for marketing purposes
• We may use your information in order to select and tell you about products and services available from us or from other companies in our Group and the Lloyds TSB group of companies which may be of interest to you and we may share your information with them for analysis or marketing purposes or so that they may contact you about their products and services. We may also use your information to tell you about products and services which we can introduce from selected businesses outside our Group. We may pass your information to agencies conducting market research for us.
• Telephone calls
• Some telephone calls may be monitored or recorded but for the purposes only of maintaining and improving our service standards or for training our staff.
• The companies in our Group include Lloyds UDT Limited, Lloyds TSB autolease Limited, Black Horse Limited, Lloyds TSB CarSelect Limited, Cedar Holdings Limited and Black Horse Finance Limited.

Use of cookies

This website uses cookies. Cookies are only used to manage the Your Showroom section of our website ensuring this retains your selected vehicles should you logoff and subsequently return. If you delete or refuse cookies our Your Showroom section will only work for your current session. We do not use cookies for tracking purposes, gathering personal information or identifying your IP address / computer.

Most browsers automatically accept cookies. You can set your browser options so that you will not receive cookies and you can also delete existing cookies from your browser. However you will find that the Your Showroom part of the site will not function properly if you refuse cookies.

Monitoring

We may monitor, record, store and use any telephone, e-mail or other electronic communications with you for training purposes, so that we can check any instructions given to us and to improve the quality of our service.

We monitor all our network traffic for the purposes of performance management, intrusion/hacker detection and problem solving. This is done automatically and is not used to identify customers using our site.

Protecting your privacy

We do not gather or store any personal information on the Black Horse Car Sales website.

Our website may provide links to third party sites. Please note that we are not responsible for, and have no control over, information that is submitted to or collected by these third parties. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites.

Changes to Privacy Policy

Please note that this policy will be reviewed, and may change from time to time. The revised policy will be posted to this page so that you are aware of the information we collect, how we use it and under what circumstances we disclose it.

Posted 31st March 2008